The CIO Playbook: Strategies and Best Practices

The CIO Playbook: Strategies and Best Practices for IT Leaders to Deliver Value Nicholas R. Colisto
Publisher: Wiley

Big Data, the cloud, and mobile are converging technology trends that represent real opportunities for developers and IT pros to deliver more efficiencies and new value. Mar 1, 2012 - One of my top priorities during my tenure as Under Secretary for Management (USM) has been to improve the way we collect, store, and manage data across the Department in order to improve executive level decision making. Mar 29, 2012 - The key is to think of cloud testing as the delivery mechanism that is just one (albeit an important one) part of an overall load and performance test strategy. May 13, 2014 - IT decisions are no longer just the exclusive domain of the CIO and his IT team. Published March 29, 2012 – Reads 6,653 . Mar 28, 2014 - Companies need to form a strategy to be able to put big data and analytics to work for their business, Kalyan Pamarthy, senior product manager for big data and analytics at Verizon Corporate Technology, said Tuesday. Find out how your peers are planning for this new computing model and what the top five best practices are. Mar 11, 2014 - Enterprise IT is under increasing pressure to deliver better services to the business faster, at lower cost, and with higher quality of service. A new publication, Delivering Effective Social Customer Service by Carolyn Blunt and Martin Hill-Wilson offers a look back to what are traditional best practices and, more importantly, provides a strategic framework for how to apply the best of Done correctly, a finely tuned social customer process can contribute substantially to the overall customer experience and bring value that brands can measure. Best Practices from SHI's CIO Key Customers. Out-tasking lets After determining where to start, teams can apply the out-tasking approach to refine their technologies, minimize risk, and arrive at a solution that truly solves a business challenge, drives growth and delivers value. Feb 21, 2012 - Another body of service management good/best practice, the Universal Service Management Body of Knowledge (USMBOK), has long been lauded by ITSM thought leaders; but it has, to date, lacked the profile of ITIL in particular. When I arrived at the Department almost two We are working collaboratively with our partners across DHS to enhance our acquisition practices so that we are efficient and effective in delivering critical capabilities. Join Microsoft on June 11 at 14th Cloud DIAMOND SPONSOR. 31, 2014 Now, there's a new page in the CIO playbook – delivering enterprise Database as a Service. Jan 27, 2014 - With the out-tasking approach, IT leaders can solve specific issues without needing to manage unnecessary aspects of a cloud infrastructure, and it avoids incurring costs for applications and infrastructure that is not being used.